Whether this is your first time traveling on University business or you need help with a specific travel question, there are plenty of resources available to you.
Training
The Concur implementation team is here to help. Sign up for one or more of our office hours and receive hands on support. Please come prepared with real life questions/examples of Travel Requests, Travel Bookings, and/or Travel Expense Reporting that you would like assistance processing using the new tool. !
»ªÌå»á Training
The Procurement and Accounts Payable teams conducted live Per Diem Q&A Sessions for »ªÌå»á employees in January 2024. The Per Diem presentation and previous training reference materials are below.
Want to review the training materials from the recent live training? You can find the materials here:
- ​Per Diem Travel Rates Information Session, (, 509KB)
- Booking Travel in Certify (, 678KB)
- Creating and Submitting Expense Reports in Certify (, 3.3MB)
- Approving Expense Reports in Certify (, 1.2MB)
Certify Video Tutorials
You can also check out these training videos from Certify any time you want:
Concur Quick Guides
- User Profile (, 146KB)
- Request and Travel (, 152KB)
- Expense (, 330KB)
- Approval (, 118KB)
- User Guide (, 3.1MB)
- Overview Training (, 1.7MB)
- Request and Approval Process Training (, 820KB)
Process Guides
Step-by-step instructions for »ªÌå»á users on how to use Certify. Great for when you need to complete a specific task in Certify:
- Basic User Process Guide (, 3.8MB)
- Booking Process Guide (, 1.4MB)
- Approver Process Guide (, 1.4MB)
- (, 3.9MB)
- (, 718KB)
Important Resources for Booking Travel
- Certify Booking Process Guide (, 1.4MB)
- »ªÌå»á Travel Procedures & Regulations (, 1.6MB)
- Enterprise Rent-A-Car Guidelines
- More resources
Certify Support
Need more help? Certify has a support site with answers to common questions and a support team who can help you with any issues you may have. Click below to login to Certify, then click the Support link in the upper right corner.